We collect the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use, which enables us to improve the service we provide.
Use of your information
We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about group products and services we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes. We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. If you do not want to be contacted for this purpose, please contact us. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
Disclosures of your information
We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.
Other web sites
You have a right to access the personal data that is held about you. To obtain a copy of the personal information we hold about you, please write to us at the following address:
…enclosing your postal details and a cheque for £10 to cover administration charge payable to Ramsdens Direct.